Frequent questions

Is Vevi Dental the ideal program for my laboratory or milling center?

Obviously we will not answer you otherwise, but we sincerely believe that it is. Vevi Dental is a comprehensive program for the management of your laboratory or milling center. By its very nature, it may include features you don't need. Don't worry. You can use only those features that you need or that don't provide your current management software. As you use it, you will see how simple it is and the advantage of having all your management integrated into a single product. And if you instead note that Vevi Dental lacks a functionality that is important to you, don't hesitate: get in touch with us.

It seems to be a very powerful software, is it difficult to use?

Unlike most management programs, Vevi Dental has a modern, intuitive and simple interface. Within a few minutes you will feel comfortable with the entire program. Of course, some of its more advanced features, such as planning the work of your technicians, can imply a change in the way of working of your laboratory. However, Vevi Dental allows you to start using them gradually, by performing most tasks automatically, with which you can use them from the first moment, and in a few days you will master them perfectly.

Still not convinced? Just try it, we offer you 30 days of testing, completely free and without obligation. You will see how the productivity of your laboratory will improve significantly in a very short time.

What about if I need help or I have a problem?

The platform has a complete user manual with which you will solve all the doubts that may arise, And if you have any problems, you can contact us at any time. We offer a comprehensive support service, which includes telephone service during office hours, as well as a consult system which you can access directly from the platform. If you have any doubts, get in touch with us and you will see how our technicians solve your problem at the moment.

I am currently using another program, can I move my data to Vevi Dental?

We offer a data import service from your current management program for free, if it can be carried out in an automated manner and within a reasonable time.. You just have to contact us. Our technicians will study your case and help you with the migration.

You have convinced me ... How can I register?

Our registration process is totally online, and very simple. Just enter your data into the registration page. You will automatically have access to our platform, and you can try it for free during the first 30 days, without any commitment on your part. If you are happy and you want to continue using the product, you have an option in the application to subscribe to the service. You only have to indicate a bank account in which to settle your fees, and send us by mail, within 15 days, the mandate or order of domicile, document for which you accept that we make you domiciled charges.

How am I going to pay?

We offer two payment options: by direct debit or prepaid (via PayPal or credit/debit Card). If you choose to pay by direct debit, each month will be charged to the account that you have provided the corresponding fee to the immediately preceding month. And if you prefer to pay via PayPal or Card, you choose when and how many months to pay, and you can use the platform without any additional charge during the months contracted, being able to add additional months at any time. In both cases, you can check all your invoices from the platform itself.

What if I want to unsubscribe?

We'd like you not to, but if you're really not happy with us, we will not give you any impediment. You can do it directly from the platform, at any time. You will only be billed for the days you have enjoyed. In addition, we will keep your data free of charge for the next 30 days in case you regret it and want to continue using the product.

What is this about the cloud?

Cloud Computing or cloud computing is a new model that allows to offer software solutions as a service. You will not have to install and maintain the product. Only with having internet connection you can access it from any device. Our team of experts will take care of everything you need to make your data available at all times.

Is cloud the ideal solution for my company?

Definitely. Your business is not computer science. Ours it is. We make daily backups of your data, protect them from computer attacks and viruses, install and maintain the necessary computer systems ... all to make Vevi Dental simply work and you can dedicate yourself to your business.

Will I have to pay to enjoy product updates?

No. Your fee includes continuous product updates. In fact, we are continuously improving our platform, and without you have to pay or install anything you can enjoy the new functionality at the moment.